I am a new tool member as of this evening, and I don't know what to do next or when to expect things. I have a suggestion to help new Toolbox members. When signing up, have the sign-up web page either list all the steps and what to expect, or have a link to a new page titled "New Tool Members -- Instructions / What to do and expect" page.
For new Tools, it's a little confusing as there are multiple logins, especially if you haven't created any Erf accounts before. Some suggested posts that could benefit from a link to "Instructions/What to do and expect" page are:
--This post New Tool Memberships Delayed Slightly
saying there are delays between subscriptions to activation.
- This post: New Subscription Options: Yearly
- anywhere you process / announce subscriptions.
What I suggest for the web page. Most of it I took from user Romanosuke, with a little modification. I noticed he posted this in several replies to people asking the same question as mine, indicating Erfwold should clarify the process.
[ __ ] Create monthly recurring subscription (Your Forum Name or New Tool ID)
[ __ ] Create annual recurring subscription (Your Forum Name or New Tool ID)
Thank you for choosing to become a Tool. When creating a toolbox account, there are a few things you should know.
When creating a new account, if you haven't already been around the Erfworld site, then you should create:
- An Erfworld Forum account (If you want to join in conversation / ask questions). Strongly recommended you do this first so you can have the same forum name and Toolbox ID.
- An Erfworld Store Account (if you want to purchase things)
- An ErfWiki account (if you want to edit the ErfWiki)
When your subscription Toolbox account is approved, we will email you with the details to log into the Tool account and get all the extras. Please note
that Toolbox Subscription approval is a manual process. First, the electronic payment has to clear (3-5 business days) and then its activated by hand. You will receive an email when it's set up.
Once your Toolbox membership is activated, you will get an email saying:
Your account has now been set up for the forums, the store and the Toolbox.
Your username is:
Your Toolbox password is:
Feel free to change this password.
Let me know if you have any problems logging in.
Thank you for being a Tool!
You should now be able to login as a Tool and get all the extras (full sized comics at lower compression, wallpaper of the month, lost panels, ad-free site, private Toolbox forum, podcasts, scripts, and more).
As a reminder, the Toolbox login is in the upper-right corner of any main Erfworld page, click on "Toolbox Login"
You should also have your store credit. You can check your store credit by:
-Logging onto your Store Account
-Click Modify Profile
(Top Right in between Wishlist and Delete Profile)
-On the Modify Profile page, look for Points Available
(between Profile Details and Personal information)
When you are ready to make your purchase, just fill your shopping cart, check out. Use to the Tool Point Payment option. The next step will ask you how many points do you want to use. Note that Tool points can not be used to pay for shipping fees.
Finally, you pay the remaining balance.
If for some reason you did not get any points once your account is activated, fill out a Erfworld Customer Support form here: http://www.erfworld.com/erfworld-customer-support-form/
Give them your account name and email address associated with your account.